In it’s most recent effort to punish Kenyans who were delinquent in paying their accumulated electricity bills, Kenya Power disabled several meter numbers.
The power provider said on December 13 that Ksh27.3 billion in unpaid bills had accumulated by the end of the 2022 fiscal year.
In its latest crackdown, Kenya Power stopped providing electricity tokens to certain Kenyans despite already having deducted payment from their mobile money accounts.
“I am trying to buy tokens but I am being told that my meter number has been blocked. Kindly advise,” one client lamented
“The meter has been blocked, due to outstanding debt on account number 24XXXX80 of Ksh22,960.61. Please advise the owner to visit the office for further assistance,” Kenya Power responded.
However, after payments were made, customers were issued token numbers representing the amounts they had paid.
KPLC reports that Ksh10.7 billion of the debt was paid within 30 days, while Ksh2.11 billion was owing by defaulters who took more than 90 days to clean up their properties.
The power company’s finances were in disarray because Ksh14.3 billion, the bulk of the unpaid bills, had been overdue for more than 90 days.
Consumer-heavy companies tend to be large ones, and they are the least likely to go into default. Sixty percent of the users who weren’t satisfied were individuals, and thirty percent were small and medium-sized businesses.
Kenya Power has forgiven Ksh14.9 billion of the debt, but they still need the rest of the money from its consumers.
Unpaid debt decreased to Ksh29.6 billion in 2022 from the same time period in 2021, according to the debt report.
Meanwhile, the power provider responded to Kenyans’ concerns over the recent spike in electricity prices.
An increase in fuel transportation prices, as adjusted by the Energy Petroleum and Regulatory Authority (EPRA), was given as the reason for the increase in traffic.
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