NHIF Unveils New Benefits; How to Change and Confirm Facilities

National Hospital Insurance Fund (NHIF) has announced the commencement of new enhanced benefits to Kenyans subscribed to their services.

Starting on Friday, July 1, the benefits will offer NHIF members more opportunities to access high-quality, life-saving medical care.

Members will be able to take advantage of a wide range of outpatient services, inpatient care, maternity care, surgical packages, dialysis packages, radiology imaging services, mental and behavioral health, oncology, emergency road evacuation, and overseas benefits under the newly revamped Supa Cover scheme.

Members of the outpatient revamped scheme, for example, can benefit from services such as consultations with medical practitioners, laboratory investigations, daycare procedures, drug and dispensation, health education, drug and substance abuse, and rehabilitation and physiotherapy.

The revamped scheme also covers anaesthetist fees, nursing care, bed charges, and prescribed medications after hospitalization and discharge for all surgical operations, including transplants.

Members of the NHIF and other beneficiaries who are struggling with mental drug usage issues are also entitled to rehabilitation services and other benefits from drug use that is chronic.

The members can access the services at any of their enrolled facilities countrywide.

How to change and confirm

Beneficiaries can confirm and change their facilities by dialling *155#.

You can also download the mobile application, My NHIF App.

A beneficiary can also check the status of the registration through the official NHIF website.

Alternatively, you can visit any nearest branch office or Huduma Center in different parts of the country.

Those seeking further assistance have been advised to call a toll-free number, 0800 720 601.

Beneficiaries can receive an SMS every time they access services as a mode of notification.

They can even use the platform to report cases where they have received a notification and did not access services.

According to NHIF, the revamped scheme will help combat fraud, wastage, and abuse.