Sylvia Mulinge, who served as Chief Consumer Business Officer for Safaricom for 16 years, has left the company and will soon start serving as CEO of MTN Uganda.
She was described as a champion of digital transformation, purpose-driven business leader, and impact-driven business leader in a statement by Safaricom CEO Peter Ndegwa.
“She has lived the Safaricom Purpose of Transforming Lives of our customers using technology as an enabler of positive change. As she embarks on the next phase of her career, I would like to congratulate Sylvia and thank her for her leadership and contribution to Safaricom over the years” Ndegwa said.
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Before taking on the position of Chief Customer Officer in 2018, Mulinge joined Safaricom in 2006 and held a number of senior positions, including General Manager Enterprise Business Unit and Director Consumer Business Unit.
She assumed the position of Chief Consumer Business Officer in July 2021.
She has been an Executive Committee member (EXCO) for the last 9 years, where she has offered leadership and been part of many of Safaricom’s successes.
She had a crucial role in establishing two important businesses for Safaricom, Enterprise and Fixed Data, as well as guiding the commercial units’ agile transformation.
